eCommerce21 - Case Studies

Power equipment supplier estimates hundreds of data management hours saved

Weingartz is a family owned outdoor power equipment supply business with four retail centers in the Detroit and Grand Rapids, Michigan areas. Thanks to their emphasis on expert service and an expansive parts inventory, the company has built a thriving local business selling both to other businesses and to homeowners looking for parts to fix their lawnmowers and snow blowers.
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Online Ordering Heavenly for Shoppers and Distributors Alike

eCommerce 21 drives online sales, integrates with SX.enterprise to streamline operations.

To the IT director of a Montreal-based supplier of industrial packaging products, the most important factor in choosing an e-commerce solution was how well it would share information with the distribution management system already in place. “It was very important to us that our e-commerce and back-end systems be integrated so we wouldn't need to maintain more than one database and rekey our online orders,” explains Beryl Aranoff of Dorfin.
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Metric-Seals, Inc. Adds Customer Convenience with Online Catalog

Metric Seals is a small company with a huge line card and a global customer base gained primarily via word of mouth. Until recently they had never really marketed their business, and they didn’t have a catalog. After all, how do you keep 38,000 parts current in a printed catalog? Not only would it be a very thick catalog, it would be outdated almost before it went to print. Cost was a factor as well. When Metric Seals warehouse manager Dewayne Wethington learned that it would cost them nearly $40,000 to produce a full-line printed catalog, he made it his mission to find a better way.
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