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Manufacturers' sales reps, Hoffman &
Hoffman, goes digital to give customers more product information,
faster
Hoffman & Hoffman is dedicated to helping its customers make
good decisions when it comes to selecting and applying heating,
ventilating, air conditioning, filtration, and direct digital
controls systems. That's a big reason why one division after another
at this large North Carolina-based company is turning to Catalog
Builder software for producing their product catalogs.
Catalog Builder gives us the
ability to produce monthly or mini catalogs so our customers have
access to complete, up-to-date product information," explains the
Controls Components Division Manager, David Witherspoon.
Seeking an easier way
Witherspoon
was looking for an easier way to compile his division's printed
catalogs when he discovered Catalog Builder.
Witherspoon explained, "We used to produce catalogs using a
spreadsheet application. That was just too labor-intensive, so we
didn't have the capacity to produce catalogs with any frequency."
What's more, they couldn't combine all their different
manufacturer's lines into one catalog.
"Now with Catalog Builder, we can," states Witherspoon. "That's a
convenience to our customers and shows better that we are a one-stop
shop."
Keeping it on paper
Catalog
Builder is the uniquely affordable digital cataloging software for
building, designing, and maintaining print, CD-ROM, PDF, e-mail, and
e-commerce catalogs in-house.
"I see some companies are moving away from hard copy catalogs,"
Witherspoon states, "but that's a mistake. Even with all the
advancements in e-commerce and interactive CDs, people still like to
have a hard copy catalog to look through. Paper catalogs are still
great sales tool." Catalog Builder makes it possible for
Witherspoon's group to continue producing paper catalogs, but gives
them the option of adding other mediums including interactive CD and
e-commerce catalogs. No matter what formats they choose and how many
product lines they offer, they'll only need to maintain one
database.
And because it's so simple to make changes and generate new
catalogs-right down to the automatically generated table of
contents-Witherspoon says they'll be able to keep their customers
better informed. "Catalog Builder gives us a leg up on the
competition by giving us the capability to get our info out the door
faster," he explains.
Looking professional
Another big
change for Witherspoon's catalog will be in the way it looks. "We
can easily import and format graphics into the Catalog Builder
database, so now our catalogs will include product pictures and look
much more professional," he explains.
Another Hoffman & Hoffman division, the Warehouse, also
produces a print catalog. Unlike the Controls Components Division,
however, the Warehouse has always outsourced the design and
production of its catalogs, forking out thousands of dollars
annually. They, along with the parts division, are the other two
divisions that have watched Witherspoon's progress with Catalog
Builder and decided to follow his lead.
Witherspoon says, "Now that we have Catalog Builder I feel very
strongly that my division will never need to worry about an
extremely large cash outlay for catalog production." Computer
Pundits Corporation is revolutionizing the business to business
cataloging industry and saving companies around the world thousands
and even hundreds of thousands of dollars.
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